Privacy Policy

We collect information that you provide directly to us, including when you create an account, use our services, or contact us for support. This may include:

• Account information (name, email address, profile picture)
• Content you create, upload, or share on our platform
• Communication preferences and settings
• Payment and billing information (if applicable)

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and complete transactions
• Send you technical notices and support messages
• Communicate with you about products, services, and events
• Monitor and analyze trends and usage
• Detect and prevent fraud and abuse

We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights and prevent fraud

The service providers we use are: Cloudflare (network, DNS and file storage in R2), Polar (payments), Resend (account and support emails), Anthropic and OpenAI (AI text and image generation from the content you submit), Google (sign-in and Google Analytics) and TikTok (posting, when you connect an account).

Analytics: we use Google Analytics to count visits and product events, and Microsoft Clarity on our public pages (not inside the app) to see how visitors use them. When you arrive, we store a first-party cookie with the campaign and referring site that brought you, for 30 days, so we know which channels work. Blocking these cookies does not affect the service.

You have certain rights regarding your personal information:

• Access and update your account information
• Delete your account and associated data
• Opt-out of marketing communications
• Request a copy of your data

Reelazy lets you connect one or more TikTok accounts so you can publish the slides you create directly to TikTok. This integration uses TikTok's official Login Kit and Content Posting API. When you connect a TikTok account we receive and store:

• Your TikTok open ID, display name and avatar (scope user.info.basic)
• Access and refresh tokens that allow Reelazy to publish on your behalf (scopes video.upload, video.publish)
• Creator settings returned by TikTok (available privacy levels, whether comments are disabled) so we can show you the correct posting options
• A record of each post you publish through Reelazy (title, description, settings, TikTok publish ID and status)

Tokens are encrypted at rest and are used only to publish content that you have explicitly reviewed and approved in the Reelazy publish screen. We never post automatically without your instruction, never read your private messages, and never use your TikTok data for advertising.

You can disconnect a TikTok account at any time from the Accounts page. Disconnecting revokes our access token with TikTok and deletes the stored tokens immediately. You can also revoke access from TikTok's own settings (Settings → Security → Manage app permissions). Deleting your Reelazy account deletes all connected TikTok accounts, tokens and post history.

Your use of TikTok through Reelazy is also subject to the TikTok Terms of Service and TikTok Privacy Policy.